TurboTax vs H&R Block at Home Feedback

April 18, 2012

Now that the tax deadline has passed and you’ve all (hopefully) paid your taxes, I wanted to share some feedback from a reader who won one of the tax prep software giveaways. One giveaway was for access to TurboTax online and the other was for H&R Block at Home (formerly named TaxCut). Joe was one of the winners of the TurboTax contest and just sent me the following email yesterday about his experience.

Thank you for the code for using TurboTax, I have filed my federal and one of my state returns with the code. I appreciate it, but also want to give you some feedback on my experience with TurboTax vs. Taxcut.

I have used TaxCut (H&R Block at Home) in the past and I have to say that I like their product much better. TurboTax (online) could NOT handle a relatively simple deduction for legal expenses properly and their technical support wasn’t very helpful.

Because of that, I am going to have to do an ammended return to properly get all the credit I can for the legal expense and then refile my PA return and do the other states by hand. I filled out a TurboTax survey to give them feedback on the program and service as well.

Again, thanks for the free code, I did appreciate it, even despite the issues I had with the TurboTax program. You may want to consider the H&R Block program as an alternative, if you do the same type of offer next year.

I’m curious to hear your experience with H&R Block at Home and/or TurboTax. What did you like or dislike about the tax prep software you used? Would you use it again?


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Ben Edwards, the founder of Money Smart Life, saved up enough to buy a Nintendo back when he was 12 years old. When he used the money to buy shares of Wal-Mart stock instead, he knew he wasn't like the other kids... His addiction to personal finance has paid off for his family and now he's helping you to afford the life that you want. Check him out on the web at Google Plus, Twitter and Facebook.

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