Comments on: ING Direct Mortgage Customer Review http://moneysmartlife.com/ing-direct-mortgage-customer-review/ Money Tips for a Better Life Thu, 17 May 2012 16:08:14 +0000 hourly 1 http://wordpress.org/?v=3.3.2 By: Robert http://moneysmartlife.com/ing-direct-mortgage-customer-review/comment-page-1/#comment-199721 Robert Fri, 23 Mar 2012 00:53:27 +0000 http://moneysmartlife.com/ing-direct-mortgage-customer-review/#comment-199721 ING loan offers are a giant scam. Even with 60% LTV they'll find a why to deny your loan. I also went to ING to refinance, precluding other avenues. Their appraisal came in 18% lower than an appraisal conducted less than 1 year ago and they priced the home lower than every comparable they identified. The completely refused to consider any information I provided them, and refused to provide an explanation, mathematical calculation, or any detail around how they arrived at their appraised value. ING loan offers are a giant scam. Even with 60% LTV they’ll find a why to deny your loan.

I also went to ING to refinance, precluding other avenues. Their appraisal came in 18% lower than an appraisal conducted less than 1 year ago and they priced the home lower than every comparable they identified. The completely refused to consider any information I provided them, and refused to provide an explanation, mathematical calculation, or any detail around how they arrived at their appraised value.

]]> By: Wanting good solid info http://moneysmartlife.com/ing-direct-mortgage-customer-review/comment-page-1/#comment-197132 Wanting good solid info Tue, 04 Oct 2011 16:06:16 +0000 http://moneysmartlife.com/ing-direct-mortgage-customer-review/#comment-197132 Me and my husband are about to buy our first house. We are young and don't know to much about morgages. All we know is ING offers a great rate. We know we would never get this loan rate from a bank. But we are confused as of the 7/1, 5/1, 3/1 what is that exactly and if we lock in for ten years how would this affect us? Were looking for feedback on ING Canada only. Thanks Me and my husband are about to buy our first house. We are young and don’t know to much about morgages. All we know is ING offers a great rate. We know we would never get this loan rate from a bank. But we are confused as of the 7/1, 5/1, 3/1 what is that exactly and if we lock in for ten years how would this affect us? Were looking for feedback on ING Canada only. Thanks

]]> By: Neal http://moneysmartlife.com/ing-direct-mortgage-customer-review/comment-page-1/#comment-195450 Neal Wed, 01 Jun 2011 20:44:34 +0000 http://moneysmartlife.com/ing-direct-mortgage-customer-review/#comment-195450 ING has resolved this issue in a satisfactory fashion. If this forum is moderated, please remove this comment and my previous comment. ING has resolved this issue in a satisfactory fashion. If this forum is moderated, please remove this comment and my previous comment.

]]> By: Raj http://moneysmartlife.com/ing-direct-mortgage-customer-review/comment-page-1/#comment-194515 Raj Wed, 02 Mar 2011 01:55:27 +0000 http://moneysmartlife.com/ing-direct-mortgage-customer-review/#comment-194515 I had avry similar experience with ING direct today. They seem to be doing underevaluation of properties. That way they are basically 200% mitigating their risks. In the case interest rates rise and property prices furthe drop, they are totally covered...mortgagee will be the only looser. I had avry similar experience with ING direct today. They seem to be doing underevaluation of properties. That way they are basically 200% mitigating their risks. In the case interest rates rise and property prices furthe drop, they are totally covered…mortgagee will be the only looser.

]]> By: Paul in Alberta http://moneysmartlife.com/ing-direct-mortgage-customer-review/comment-page-1/#comment-192913 Paul in Alberta Sat, 22 Jan 2011 18:00:39 +0000 http://moneysmartlife.com/ing-direct-mortgage-customer-review/#comment-192913 ING has extremely poor service. Their rates may be low but their service is terrible. I've decided to even pay a higher rate just so I don't have to deal with this company. They are definitely not service oriented and make simple tasks extremely painful. ING has extremely poor service. Their rates may be low but their service is terrible. I’ve decided to even pay a higher rate just so I don’t have to deal with this company. They are definitely not service oriented and make simple tasks extremely painful.

]]> By: Dan - BankVibe.com http://moneysmartlife.com/ing-direct-mortgage-customer-review/comment-page-1/#comment-188451 Dan - BankVibe.com Tue, 14 Dec 2010 21:00:40 +0000 http://moneysmartlife.com/ing-direct-mortgage-customer-review/#comment-188451 I've heard of numerous complaints about ING as well, especially if you try and get in touch with them. If you're after an ARM loan then, yea, you'll prob lock in some of the lowest rates with them but just be ware that if you need to speak to a rep down the road you may have some difficulties. I’ve heard of numerous complaints about ING as well, especially if you try and get in touch with them. If you’re after an ARM loan then, yea, you’ll prob lock in some of the lowest rates with them but just be ware that if you need to speak to a rep down the road you may have some difficulties.

]]> By: Ken http://moneysmartlife.com/ing-direct-mortgage-customer-review/comment-page-1/#comment-186663 Ken Wed, 24 Nov 2010 04:17:07 +0000 http://moneysmartlife.com/ing-direct-mortgage-customer-review/#comment-186663 ING is currently backed up and understaffed in their mortgage department. They have some great sounding mortgages but they did not plan for the work load. Has anyone else had this problem? What sort of time delays are people seeing from application and loan acceptance to closing? ING is currently backed up and understaffed in their mortgage department. They have some great sounding mortgages but they did not plan for the work load. Has anyone else had this problem? What sort of time delays are people seeing from application and loan acceptance to closing?

]]> By: Gerald http://moneysmartlife.com/ing-direct-mortgage-customer-review/comment-page-1/#comment-183190 Gerald Sun, 03 Oct 2010 17:17:05 +0000 http://moneysmartlife.com/ing-direct-mortgage-customer-review/#comment-183190 ING is the first mortgage company that I have come across that does not accept mortage application from non-immigrants. I am here legally, have a social security number, pay Medicare, Social Security, Federal, State and City taxes, but ING says you can only apply online or over the phone if you are either a US citizen or a permanent resident. Riciculous!! I was just on the phone with their customer rep, who indirectly confirmed the fact, kept denying the fact, but went on to tell me you can apply when you get your green card (which in my case would be atleast 4-5 years due to "retrogression" of available green cards). He advised that I could go ahead with the application as a permanent resident, but due to the Patriot act there could be legal implications for providing false information. ING is the first mortgage company that I have come across that does not accept mortage application from non-immigrants. I am here legally, have a social security number, pay Medicare, Social Security, Federal, State and City taxes, but ING says you can only apply online or over the phone if you are either a US citizen or a permanent resident. Riciculous!! I was just on the phone with their customer rep, who indirectly confirmed the fact, kept denying the fact, but went on to tell me you can apply when you get your green card (which in my case would be atleast 4-5 years due to “retrogression” of available green cards). He advised that I could go ahead with the application as a permanent resident, but due to the Patriot act there could be legal implications for providing false information.

]]> By: Andrea Holmes http://moneysmartlife.com/ing-direct-mortgage-customer-review/comment-page-1/#comment-179939 Andrea Holmes Mon, 09 Aug 2010 08:45:33 +0000 http://moneysmartlife.com/ing-direct-mortgage-customer-review/#comment-179939 The Orange mortgage provides great rates and no rate buy downs with a 60-day free rate guarantee on mortgage purchase loans and a 30-day free rate guarantee on mortgage refinances. The Orange mortgage provides great rates and no rate buy downs with a 60-day free rate guarantee on mortgage purchase loans and a 30-day free rate guarantee on mortgage refinances.

]]> By: Kirk http://moneysmartlife.com/ing-direct-mortgage-customer-review/comment-page-1/#comment-179937 Kirk Mon, 09 Aug 2010 08:43:46 +0000 http://moneysmartlife.com/ing-direct-mortgage-customer-review/#comment-179937 ING Direct offers high interest online banking rates with no fees as well as low interest home mortgage loans and mortgage refinancing to help you save money with secure Internet banking from ING Direct. ING Direct offers high interest online banking rates with no fees as well as low interest home mortgage loans and mortgage refinancing to help you save money with secure Internet banking from ING Direct.

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