Comments on: How 5 Minutes Can Save You $120

By: Ben

Ben — Tue, 26 Jan 2010 04:47:56 +0000

mr clean, thanks for the updates on the process. I guess it doesn’t hurt to try. If they won’t give you a better deal, it might be time to really cancel and try a cheaper option.

By: Mr clean

Mr clean — Sun, 24 Jan 2010 00:10:14 +0000

Also, they keep records of every interaction you have with them (chats, phone, etc) and pull it up and review everything you did or said with them, while you are talking to them.

By: Mr clean

Mr clean — Sun, 24 Jan 2010 00:05:09 +0000

I tried this recently, twice, and it didnt work. It used to work. The reps just sat there and were like “alright. you can cancel your TV, but the phone rates gunna go up, and you’ll get a $29.99 fee for changing your subscription..” then just silence. They must be retraining these people or something. Which really infuriates me, the prices are ridiculous, if it were solely up to me I would cancel.

By: Griff

Griff — Fri, 15 Jan 2010 04:09:51 +0000

I’m definitely going to try this. I have both internet and cable through comcast. I’ve been trying to figure out the best ways to negotiate prices down… I look forward to sharing what I learn with my readers. Thanks for the tips.

By: Joel

Joel — Wed, 12 Nov 2008 13:30:32 +0000

I like your concept of ‘Choose the Right Technique’ but it seems a little short on details.

When I call in to ‘customer service’ it goes something like this:

Service Rep: What’s your account number? What’s your address? What’s your DOB? Etc

Me: I answer the questions.

Service Rep: How can I help you today?

At this point, I have no idea how to read the person I’m working with.

Do you beat around the bush?
Make small talk?
Talk about the weather, what they did on the weekend???

Any suggestions???

By: snooks

snooks — Wed, 22 Oct 2008 03:29:51 +0000

you need to do research before doing this and find out the final price after the promotion and also see what you are signing up for. you need to sign up for the right thing and not leave it open to an increase in your bill after 6 months. the promo you signed up for is digital preferred… usually $15.00 more than expanded basic/digital starter price.

By: Neil Shearing

Neil Shearing — Sat, 27 Sep 2008 13:08:05 +0000

Great tips on reducing outgoings, thanks.

Of course, it’s important to mention that by *saving* money you’re better off than if you’d earned the same amount extra. Why? Because reducing your expenditure doesn’t result in extra tax to pay… earning more money does. So, be smart and save.

Neil.

By: College Loans

College Loans — Mon, 24 Mar 2008 05:01:47 +0000

I thought this was going to be something about how you canceled your tv service and ended up using your computer to watch television shows — not only do you save money on the cable bill, but you watch shows in less time because there are fewer commercials. And since time is money, you’ve just saved even more.

But I digress…anyhow, thanks for the helpful advice. Unfortunately I have Cox (and yes they are about as pleasant as their name implies) but I will give it a go.

By: bill

bill — Sat, 16 Feb 2008 14:37:17 +0000

I like your idea. I do this regularly with my satellite and dsl provier, and my phone service. I’ve always come away with a better deal.

By: Chris

Chris — Wed, 13 Feb 2008 20:49:39 +0000

Thanks, I just called Comcast and saved $420 for the next year by getting on their “promotional” plans for cable tv/internet!