Comments on: How 5 Minutes Can Save You $120

By: Girish

Girish — Sun, 27 Mar 2011 03:59:46 +0000

Great article. I was paying around 70$ for internet (1mbps) and phone with US calls only option to verizon, later I switched to dsl extreme for net (3mbps) pay 25$ and voyage VoIP 25$ which even gives me make free calls to India where my parents are.

By: Ana

Ana — Wed, 23 Mar 2011 21:26:49 +0000

I had a similar recent success story. After a 2 year contract with my internet provider (think “Ma Bell”) I found a better offer – telephone and internet for about 1/3 my current monthly expense. Whew ! ! ! It was a real pain to switch – but the money saved will definitely be worth it.

By: Elle

Elle — Sat, 13 Nov 2010 02:01:55 +0000

Very smart.

Thank you for the great post. =)

By: The Best Money Blog

The Best Money Blog — Mon, 28 Jun 2010 22:43:21 +0000

You can do this on more than just TV services. Really almost every monthly bill you have can be negotiated.

By: Ben

Ben — Tue, 26 Jan 2010 04:47:56 +0000

mr clean, thanks for the updates on the process. I guess it doesn’t hurt to try. If they won’t give you a better deal, it might be time to really cancel and try a cheaper option.

By: Mr clean

Mr clean — Sun, 24 Jan 2010 00:10:14 +0000

Also, they keep records of every interaction you have with them (chats, phone, etc) and pull it up and review everything you did or said with them, while you are talking to them.

By: Mr clean

Mr clean — Sun, 24 Jan 2010 00:05:09 +0000

I tried this recently, twice, and it didnt work. It used to work. The reps just sat there and were like “alright. you can cancel your TV, but the phone rates gunna go up, and you’ll get a $29.99 fee for changing your subscription..” then just silence. They must be retraining these people or something. Which really infuriates me, the prices are ridiculous, if it were solely up to me I would cancel.

By: Griff

Griff — Fri, 15 Jan 2010 04:09:51 +0000

I’m definitely going to try this. I have both internet and cable through comcast. I’ve been trying to figure out the best ways to negotiate prices down… I look forward to sharing what I learn with my readers. Thanks for the tips.

By: Joel

Joel — Wed, 12 Nov 2008 13:30:32 +0000

I like your concept of ‘Choose the Right Technique’ but it seems a little short on details.

When I call in to ‘customer service’ it goes something like this:

Service Rep: What’s your account number? What’s your address? What’s your DOB? Etc

Me: I answer the questions.

Service Rep: How can I help you today?

At this point, I have no idea how to read the person I’m working with.

Do you beat around the bush?
Make small talk?
Talk about the weather, what they did on the weekend???

Any suggestions???

By: snooks

snooks — Wed, 22 Oct 2008 03:29:51 +0000

you need to do research before doing this and find out the final price after the promotion and also see what you are signing up for. you need to sign up for the right thing and not leave it open to an increase in your bill after 6 months. the promo you signed up for is digital preferred… usually $15.00 more than expanded basic/digital starter price.