OK I’ll try it. Hooked ‘em up and found that: Few (none I wanted) new channels through the adapters, only through the one free box. No On Demand through the box. They offered to send somebody out. I’ve logged three free service calls here already, same result, nothing. Then she started ragging about changing to Digital Starter, same price (for a month?). I said if they couldn’t even deliver as promised in print, why should I ask for further torture.

I opened a ” chat ” session and got some rude SOB that did nothing but spam canned responces like a fookin rollidex of retardation. the next session i opened, that technician tried to tell me cable internet was not available for my location (my neighbors on both sides of me have comcast internet)

the third on told me that because i was already a digital cable subscriber, i could not get any internet package from them unless i upgrade to teh full phone / internet / cable tv bundle…

it’s blatent, and obvious bait & switch, and tomarrow morning i’m headed to the city-county building to file a formal fraud complaint agains tthe company. it is INDEED illegal to advertise a ” great deal ” only to force the consumer to buy a much pricier item / service.

It’s classic bait and switch scheme.

basically, i’ve had ‘extended service’ for 2 weeks. two days ago the service was cut in half–half the channels no longer come in.

the technician said comcast is going neighborhood by neighborhood switching to digital signals and that this is the result. that if i wanted to get those channels back, i needed to rent a cable box, as well as upgrade my service to ‘extended’ service in order to get those previous channels back.

i’m going to write my local and state attorney’s general, as well as our local city supervisors, the mayors office, the better business bureau and, what the hell, i’ll write to the dish network, as well. this really sucks and it is clearly (in my mind) a bait and switch. they get you used to the channels, then take them away, hoping you’re so hooked, you’ll spend the extra money.

surely there must be a class action lawsuit here.

I was offered a free digital box because they moved a station. I was told the box would be free and I would not pay more for 6 month at which time I could return the box or start paying $5.99 a month for it. I decided to see if I liked the Box since they sent me a letter offering it for free. Before the box BTW I had a ton of channels with my extended basic cable and have had it at this address for 10 years. Watched the price creep up more and more over those years too.

So, I was also receiving HD choices with my new big screen TV before putting that damn Comcast digital box on. I had channels like 4-1, 5-1, 7-1 etc. The -1 was the HD versions of the ABC, CBS, and NBC etc, stations. With the Comcast digital box on I don’t get the -1 option of those stations so don’t get the digital options I have without the Comcast box. My TV stations look MUCH better WITHOUT Comcast’s digital box. With the box I get less quality looking station for what turned out to actually be MORE money (remember Comcast told me the same price.) Anything, on demand cost extra or if a free show or movie is old and often I have seen or would come across on my Original cable stations at some point or another anyway.

So, I disconnected the box and plugged my cable back directly into my TV which I had BTW I ran out about a year ago and brought when we were first tricked into thinking we had to buy NEW TV’s for the digital change over. Before we were later informed not with cable. Anyway Ahhh my good-looking clear stations again. But wait suddenly I don’t have any of the stations I use to have before I tried the box on my TV. One’s like in the 70’s and am discovering others missing too. Seems as soon as I put that box on Comcast seen my station and seemed to be able to remove stuff suddenly that I had before. I did not connect the box right away, had it sitting around for like a month so its not like I lost station when they first sneaked the switch to Digital from expanded. So, I go online to look into this loss of station and low and behold Comcast has duped me.

I find after a lot of searching and getting no information about my beloved extended cable on Comcast’s site, information at other sites like this. I learn I will be losing even more stations unless rent boxes monthly for ALL my TV’s. So, now I find they switched me to that digital started plan without telling me and dropped my extended cable plan. Seems the minute I accepted their free cable box for 6 months that was suppose to be their nice gesture for switching channels around on me, their “Gift” they snatched my extended cable away and put me on this plan. This digital plan that at the end of the free box for 6mo I am going to have to pay even more to see the station my family has had for 10 years! I am livid!!! I am a single mom working my butt off, my hours have been suddenly cut and I can’t afford to pay Comcast more money for what they took away from me what was mine for no fault of my own. My kids are going to be upset when all our stations are suddenly gone and I can’t afford boxes throughout the house.

I just want my extended cable, I don’t want to pay extra for a Box to go on every family members TV just so I can have the station I have always had but in poorer quality then I would have without the box. Oh and if I want the quality I get without the cable box I will have to shell out even more money per-month for Comcast’s HD package which without their digital box I get on all our nice new TV’s for free. OMG.

We have a few cable channels we like we don’t need a bunch of useless stations that might come in with that stupid box for more money. I can find old movies all over the Internet if I want to see a movie or show from 1970. But, I don’t want to have to downgrade to Basic cable and lose those few cable station I have had for 10 years that my family and me like. And I have to wonder, when Comcast takes all my extended cable channels away and I no longer have that soon to be over priced cable box will my bill really go down I think not. Just suddenly shows won’t come in Comcast will say I am still paying for the Digital starter package and its my fault if I don’t get stations because I don’t choose to rent boxes for every TV my family has. We have had to lose a lot due to the cut hours I can’t take TV away from my family too. Lets be realistic Comcast Basic cable station are not going to have anything for kids. We all know Comcast will cut down these also soon enough and have most of them become infomercials and local non-show stations so they can force Basic subscribers into buying a more expensive package from Comcast. I do the right thing I work for a living same job for years I can’t help that they cut my hours. I don’t feel I deserve to work my butt off and have to drop my cable because simply because Comcast is trying to get us all into triple digit numbers on our payments to them monthly.

I wish someone would investigate Comcast. Its monopoly still in many areas, and its history of deceptive business practices are legendary. This is possible the biggest deception yet by Comcast to its customers. How does Comcast get away with this stuff? How do they get away with stuff other companies would be under investigation for and prosecuted for or forced to correct.

Is there a way for me to report this to an agency that will investigate and prosecute? What would this organization be?

You’re funny…Comcrap lowering prices… ever…..ROFL

The only way to lower that bill with Comcrap is to drop their service or change to a lower service plan, ok a bit of a redundant suggestion (you can’t get much less service for your money than with them).

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The ONLY reason that I haven’t already switched to Fios is that I live in an apartment that is not yet served by Fios, and because Verizon has already begun their deployment in the neighborhood, they won’t permit a new DSL activation. So, I’m stuck till Fios is made available in my apartment complex.

In every other utility industry (phone, power, gas, satelite, even a few of the other cable co’s), a single service issue for a single customer warrants the company sending out a repair crew AND fixing the issue. This is not the case with Comcast, the only way to actually get your service repaired is to make it worth THEIR time, and sadly as a single end customer, you do NOT have enough clout to get them to fix the issue without ALSO contacting the FCC and/or FTC AND filing a complaint.

I’ve been having internet issues since day one, and since my only other option at this point for internet is dial-up (a non-option). Comcast has made it quite clear (through their actions more than their lip-service) that they have ZERO interest in the quality of service I receive at my apartment.